/ Billing / Domain Names

Article ID:  00019
Rating:  3.7 / 5.0 (21 votes)
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Created:  Feb-1-2002

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What Happens If I Don't Renew My Domain Name?

Issue

The domain name is not accessible on the internet and web hosting payments are current. The web site is accessible by IP address or by another domain name mapped to my web site. It appears the web site or Email is not accessible.

Solution

If you do not renew your domain name it will eventually stop working and is eventually deleted by the registrar. It will eventually become available for any other interested party to register. A domain name and web hosting are not related other than your domain name points to a web site hosted by Empowering Media.

If we registered your domain name, you will need to contact us to discuss your options. Empowering Media currently policy does NOT automaticly renew domain names. The customer can renew their domain name at any time, by logging into their domain name management console. Emails are sent out to the billing Email address at 90, 60, 30, and 5 days before your domain name expires.

If your domain name was registered by another registrar you need to contact them regarding your options and payment to restore your domain name. Empowering Media does NOT notify customers of expiring domain names registered by other registrars.

Deactivated domain names take about 24 to 48 hours to be reactivated again. During this time your web site and Email will not be accessable.

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