/ Email / Anti-Spam

Article ID:  00086
Rating:  2.5 / 5.0 (13 votes)
Views:  2263
Created:  Sep-22-2002

Rating
Did you find this article helpful?


Print Article


Email Is Blocked By Your Servers, Can You Enable (Whitelist) Emails From Our Server?

Issue

Email is blocked by your servers, can you enable (whitelist) Emails from our server?

Solution

This depends upon the problem. If the issue has been fixed and you are still listed on one of the blacklists we use, we can whitelist your Email server. Please note that this doesn't fix the problem with other ISP and hosting providers using the same blacklist.

We do not allow open mail relays to send to our network. We do not whitelist servers with this problem unless the issue has been resolved.

If you need help fixing your Email server, please contact support to assist you with the problem. We do offer consultation to fix open relay mail servers and additional fees may apply.