Article ID: 00091
Rating: 3.4 / 5.0 (18 votes)
Views: 2523
Created: Sep-22-2002
Rating: 3.4 / 5.0 (18 votes)
Views: 2523
Created: Sep-22-2002
I Just Received An Email That Was Marked As Spam, But It Isn't. Why Did This Happen?
Issue
I just received an Email that was marked as spam, but it isn't. Why did this happen?
Solution
No filtering system is perfect. In this case the message sent met the qualifications of looking like spam to our rules-based system. In the future we will be offering user-by-user Email whitelist to allow messages to go through without being marked.
