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Article ID:  00110
Rating:  2.3 / 5.0 (36 votes)
Views:  4982
Created:  Jan-31-2004

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How Do I Get The Password For My Domain Name If The Email Address Is Not Valid?

Issue

How do I get the password for my domain name if the Email address is not valid?

Solution

Only domain name owners have access to this information. Since this is the only way to recover a lost password, please make sure the administrative Email is kept up-to-date.

If the administrative Email address is no longer valid, the listed domain owner must send a signed fax on company letterhead, requesting that the address be updated. In the fax be sure to include a copy of a government issued photo ID for the admin contact (Drivers License, Passport etc), the domain name and the new admin contact email address. Please fax it to 1-416-531-2516 ATTN: OpenSRS Support.

Use the pre-made (Adobe Acrobat) pdf form that can be used as a template. You need Adobe Acrobat in order to view this document. You can find the form at: http://www.adminemailchange.com/

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